How do I get ahold of Ashley Furniture customer service?

Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT).

What is Ashley Cares Relief Program?

Introducing the Ashley Cares Relief Program where we’ll provide 3 months of payment assistance. Learn more in-store or at ashleyhomestore.com.

What does my furniture insurance cover?

Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.

How do I speak to a manager at Ashley Furniture?

Ashley Furniture

Call Customer Care on 866-436-3393.
Visit Customer Care.
Follow ashleyhomestore.
Follow Ashley HomeStore.
Follow Ashley HomeStore.
Tweet Ashley HomeStore.
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How long will Ashley Furniture hold furniture?

Items stored in our warehouse over 30 days may incur a storage fee of 2% per month, or the merchandise may be released to another customer and no longer reserved for you. Items purchased from the Morris Back Room must be picked up within 7 days of purchase.

What is accidental damage to furniture?

Accidental damage is any damage that occurs suddenly as a result of an unexpected and non-deliberate external action.

How does SquareTrade reimburse?

Easy Claims Filing with a Five-day Service Guarantee: SquareTrade fixes it or pays the cost to replace – in five days. Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free.

Can I email Ashley Furniture?

If your purchase was an Online Purchase you may call 866-436-3393 Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 7:00 a.m. – 5:30 p.m.(CT) or email: [email protected] or use Contact Us.

Where is the Ashley Furniture headquarters?

Arcadia, WI
Ashley HomeStore/Headquarters

How do I get a warranty on my Ashley Furniture?

To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period.

What is ashashley Furniture Industries?

Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin.

Is Ashley liable for personal injury?

IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE.