Which Lorex system do I have?

The serial number and model number are generally found on a sticker on the top or bottom of the DVR / NVR. The serial number is located under the barcode and the model number will display as M/N:.

Do Lorex security cameras need wifi?

Standard wireless cameras that connect to a DVR / NVR, do not need access to the Internet to function. Stand-alone IP cameras do not require an Internet connection for basic functions, but an Internet connection is required for full functionality.

Why is my Lorex system offline?

If a connected camera is showing as Offline on your NVR, it could be related to an issue with the internal settings of your NVR or a cable connection problem. If the offline camera is connected directly to the back of your NVR, check the port connections.

How do I connect my Lorex camera to my receiver?

Connect the camera to a power outlet and place the monitor within 1ft (30cm) of the camera.
Tap the Menu icon ( ) and use the joystick to select Camera > Pairing.
Select a channel to pair the camera with.
When the screen prompts press the Pair button on the camera before the timer finishes counting down.

What do I need to install a Lorex security system?

A security system from Lorex includes everything you need to get your system up and running right out of the box. Each camera (whether sold separately or as part of a system) includes the necessary parts to connect and mount your cameras. Each camera typically includes: 60ft of cable (either BNC or Cat5e – per camera)

How did Lorex become a security camera company?

Lorex became a big player in the security industry with the success of their surveillance camera systems, ranging from the most basic to highly technical surveillance cameras used commonly by businesses. Since Lorex cameras and other components are wireless, they are also easy to install.

What are the most common questions about Lorex?

Learn more about our brand and other general questions regarding our company. Common questions about our security cameras, security recorders, and accessories. Find answers about the kinds of technologies used within our wide range of security products. Answers regarding our apps or software for mobile devices or desktop computers.

What kind of cable do you need for a Lorex security camera?

Lorex offers several types of security camera systems, which each have somewhat different installation requirements: NVR systems utilizing power-over-ethernet (POE) technology only require a single Ethernet cable to connect camera and NVR. This cable provides both power and video transmission.

How long has Lorex been selling security cameras?

Lorex has been selling security cameras for almost 25 years and is one of the most trusted names in the home security camera system industry. We are known worldwide for our top-quality security products, ease-of-installation, and affordable prices.

How long does it take to return a Lorex product?

Every Lorex product can be returned within 60 days of delivery. Every product also includes a one-year warranty (two-years if the product is purchased directly from lorextechnology.com). This warranty covers both defective products and parts.