What kind of Altec parts do I need for my Bucket Truck?

Alliance equipment offers Altec replacement parts, you can be assured that you will receive parts that meet the required Altec Quality and Engineering standards. Contact us today for more information on Altec bucket truck parts and accessories!

How to get a software update for Altec?

To get the latest update, please contact Altec Technical Support at 1-877-GO ALTEC (1-877-462-5832) and use prompt 4. The software update will then be sent to you by email, or another electronic format, to update the Service Tool. Please see the update instructions below for more details on how to apply the update.

What does the Altec unit repair department do?

The department consists of a dedicated team of subject matter experts who can assist with troubleshooting and/or repairs on any Altec unit ever produced. Each request is handled in a structured manner that ensures quick attention and resolution.

What makes Altec Service Group a successful company?

The key to the success of the Altec Service Group is its Technical Support Department. From one unit to a fleet, the Technical Support team is ready to answer any unit or chassis related questions that come in.

Do you need help troubleshooting a bucket truck?

From time to time a customer will ask us for help with a mechanical/hydraulic issue … mostly for bucket trucks, but also for digger derricks. For that type of call we open the unit’s manual and turn to the utility vehicle manual as our main troubleshooting guide.

Why does my Bucket Truck keep raising the boom?

There aren’t many options here – the valve probably needs to be replaced. Running a close second in frequency is that the upper boom raises, but will not lower. It’s possible there is a problem with pilot pressure to the holding valve, or maybe the valve is malfunctioning. Again, it may be necessary to replace the valve.