How do I link my big member ID to booking?

If you have already signed up as a BIG Member:

Log in with your email and proceed to “Manage My Booking”.
Scroll to the bottom of “My Bookings” and click on “View other bookings” to view the other bookings made with your member email address.
In the next screen – “BOOKING(S) FOUND”, click on “Link”.

How do I log into airasia big membership?

You can choose to log into your BIG Member account via AirAsia BIG or airasia.com. Alternatively, you can conveniently log in via our BIG Rewards mobile app.

How do I check my airasia booking?

How do I find my booking?

Log in with your email and proceed to “My Bookings”.
There, you can check a list of bookings you’ve made with us. Kindly note that email address in the booking has to match with your email address registered as a member.

What is big member ID in airasia?

A BIG Member ID is the unique reference number or ID number assigned to each BIG Member when a customer registers for a BIG Rewards Membership to earn BIG Points. You can find your BIG Member ID on your BIG Member’s profile when you log into your BIG Member account on the BIG Rewards app.

How do I contact AirAsia?

To contact AirAsia you need to use one of the online channels: Twitter, Facebook Messenger or live chat on AirAsia website. In 2019 AirAsia moved the customer support division to the digital platform, so there are no Call Center or phone numbers available.

How do I change my AirAsia booking?

Change your flight dates with no flight-change fee

Click on My Bookings.
BIG Member login.
Select flight to change.
Choose new flight date.
Select new flight.
Check your add-ons.
Pay any fare difference.
Change flight successful!

How do I email AirAsia?

E-Mail: [email protected].

How do you check if my booking is confirmed?

Usually, upon confirmation of payment, you will be brought to the confirmation page where your Travel Itinerary will appear with the booking status stating “Confirmed”. Within 30 minutes, you will also receive the Travel Itinerary through your email provided during your booking.

How do I use my big member points?

Step 1: Launch the BIG Rewards app and sign in to your BIG Member account. Tap on the ‘Use BIG Points’ tab and browse through the deals within your preferred category. Select your preferred deal to view full details. Step 2: Read and understand the Terms of Use carefully before choosing to redeem a BIG Deal.