Can BT customers get new customer deals?

BT customers who have come to the end of their contract are free to cancel and switch to a new deal, which is often the best choice. By switching to a new provider, you can take advantage of one of the great broadband reward offers (and probably reduce your monthly costs, too).

Can I reduce my BT package?

If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new…………. If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new minimum period for your new package.

What happens when my BT broadband contract ends?

When your broadband contract ends you’re fully entitled to up and leave for a new provider at any time. Use our postcode checker to find the best broadband deals in your area to get started.

Why is BT so expensive?

And the reason why it is so expensive is that BT and other providers continue to invest in their networks to supposedly deliver a faster and more efficient Internet connection to all of their customers, particularly in rural areas. Nowadays, line rental costs on average about £16.99 a month.

Which is better BT or Sky?

The winner has to be Sky. This is down to its superior TV service, and simple choice of two broadband speeds. It also has the edge over BT when it comes to customer service. Its contract lengths are shorter both for broadband and for its SIM deals, and it offers greater flexibility overall.

How do I find out when my BT deal ends?

You can find out your BT broadband contract end date online through the MyBT account portal.

Log into the MyBT account portal.
Select “My Orders” from the Support menu.
Select your current broadband contract and select “Show contract terms”‘.
Your contract details should be listed under Contract Terms.

How do I downgrade my BT broadband package?

If you want to “downgrade” you will need to cancel the contract you are already in and then start a new contract. You can not cancel a BT contract on line so you will need to call BT in order to do this. You don’t need to negotiate if you don’t want to. If you wish you can accept what ever cost they offer you!

Do BT automatically renew contracts?

If you recontract or upgrade either your phone landline service or your BT TV service (and you already have BT Broadband), then your broadband service will automatically recontract. This is so that you can enjoy these services for the full duration of the new contract without any problems or technical issues.

How much does it cost to end a BT contract early?

BT’s early termination charge is the total of the remaining monthly charges on your BT plan, less VAT and then a 1% discount. This works out as being 82.5% of your remaining monthly charges.

Is Netflix free with BT TV?

If you are a new BT TV customer, Netflix is now included in our Entertainment packs. If you have a package that doesn’t include Netflix, you can add it as an add-on. Take control of your TV and enjoy hours of critically films and series including The Irishman, Our Planet and The Stranger.

Does Sky use BT lines?

Speed. Tricky round to call this, as Sky uses BT’s network to deliver its broadband, which means the advertised download and upload speeds for BT and Sky Fibre are more or less exactly the same.

How long before my broadband contract ends Can I switch?

You can switch your broadband contract whenever you like. However, if your existing contract has a minimum term and you’re still within that period, you’ll likely have to pay an early exit charge. This could be quite high, so be sure to check and factor this into your switching costs.