Can I use my Railcard on the day it expires?

Can I use my Railcard on the date of expiry? A: Yes. Your Railcard is valid up until and including the date shown on your Railcard.

How do I change the picture on my Railcard?

Please go to “Manage my Railcard” on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your ‘Menu Profile’ and select ‘Personal Details’. You will be given the option to update or change your personal details.

How long does a Railcard last?

INFORMATION: As long as you are aged 25 at the time you purchased the 1-year Railcard, you may still travel at the discounted fare throughout the validity period of the Railcard. Likewise, 3-year 16-25 Railcards purchased by the day before your 24th birthday will be valid for a full 3 years.

Can I make my plastic Railcard digital?

You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

Can you buy a 3 year Railcard at 25?

You can get a 3-year 16-25 Railcard right up until the week before your 24th birthday. Please do not wait until the last day before your 24th birthday to apply.

Can I renew my Railcard by phone?

It’s easy to renew your Railcard with Trainline. When you renew a Railcard with us, it’ll live on your phone in our app – accessible at the click of a button*. And if you don’t already have it, you’ll need to download our app. Don’t worry though – you can do that once you’ve started the renewal process.

Can I have both digital and physical Railcard?

Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

Can I get an online version of my Railcard?

A: Digital Railcard can be bought online only. Please click on ‘Buy Now’ on the website homepage to get started. When you get to the question ‘Choose the type of Railcard you would like’, select ‘Digital’ and follow the instructions on the screen to continue with your purchase.