What do you do when Alexa is having trouble understanding?
What do you do when Alexa is having trouble understanding? #1. Wait a few hours and then try asking Alexa something again. From time to time, Alexa can go down due to an issue on Amazon's end. So if this is the first time you experience this error message from Alexa, you might just need to wait a little bit for Alexa to come back online. Can Alexa still work unplugged? All Connection to Amazon's cloud is severed, meaning your Echo device can't have Alexa listen to or respond to your voice commands anymore. One the plus side, unplugging your...