How can I email to Metrobank?

How can I email to Metrobank?

Touchpoints

1. Metrobank Contact Center. Metro Manila: (02) 88-700-700 Domestic Toll Free: 1-800-1888-5775 Email: [email protected].
2. Corporate Customer Care. Metro Manila: (02) 8898-8000 (press 2, then 2) Domestic Toll Free: 1-800-10-857-9727 Email: [email protected].
3. Head Office – Metrobank Plaza.

What is the email address of Metrobank credit card?

[email protected]
You may also reach us via email at [email protected]. Our Email team is ready to assist you from Mondays through Fridays 8:30AM to 5:30PM. For faster assistance on select credit card concerns, you may also message Mia of Metrobank on Facebook messenger or click here: m.me/MiaofMetrobankCard.

How do I report phishing email to Metrobank?

Please report the incident by forwarding the phishing email or attaching it to an email message and sending it to [email protected] using “Report on Possible Fraud” as subject. You may also report the incident to the Metrobank Contact Center at (02) 88-700-700 or 1-800-1888-5775.

How do I report unauthorized transaction in Metrobank?

If you have an unauthorized charge on your account, you need to immediately notify Metrobank by calling our Customer Service through their hotline number 88-700-700. Your credit card must be immediately blocked to prevent any further fraudulent/unauthorized transactions.

How do I contact Metrobank customer care?

You can also email your concerns to [email protected]. These communication channels are available from 8:30AM to 5:30PM from Mondays to Fridays, except bank holidays….Reactivation of Corporate Customer Care Trunkline.

How long before Metrobank account closed?

CLOSING OF ACCOUNTS Furthermore, the Bank shall impose an Early Closure Fee in the event that the account is closed within 30 days from the date of account opening.

How can I cancel my Metrobank credit card?

To cancel via the website:

1. Log into your internet banking platform.
2. Click on ‘View your accounts’
3. Select your account.
4. Click ‘Useful account services’ > ‘Cancel card’
5. Select the card you wish to report as lost/stolen.
6. Select either ‘Lost’ or ‘Stolen’
7. Click ‘Cancel this card now’
8. Your card has now been cancelled.

How can I verify my Metro Bank account?

On using Metrobank Online Check if you entered the correct mobile number and email address. If correct, click on “Send me another code” to receive another verification code through SMS and/or email. Verification code is valid for five (5) minutes.

What is an email security zone?

Found at the top-most part of a Metrobank email message, the Email Security Zone is your guarantee that the messages are from us. It is personalized to contain unique details that only you and Metrobank know.

How can I change my Metrobank direct email address?

Update your Customer Information

1. Submit a duly filled out Online Customer Update Form, a scanned copy of one (1) photo and signature-bearing valid government-issued ID to [email protected].
2. Be sure that the email address you will use to send the requirements is the same as the one you used to open your bank account.

How can I verify my Metrobank account?

Can I reopen my Metrobank account?

Payroll account deactivation and reactivation Metrobank may deactivate payroll accounts that show no payroll credit or other transactions, besides interest payments, for 90 consecutive days, without prior notice. Deactivated payroll accounts can be reactivated at their branch of account.