How do I contact Napa?

Yes, our customer service team is available 8 a.m. to 5 p.m. EST Monday – Friday at 1-800-LET-NAPA (1-800-538-6272) or at [email protected].

How do I file a complaint with NAPA Auto Parts?

District Attorney’s Office.
Consumer/Environmental Protection Unit (CEPU) Email the CEPU. Physical Address. 1127 First Street. Suite C. Napa, CA 94559. Phone: 707-253-4059 (Hotline) Fax: 707-299-1448. Submitting a Consumer Complaint.

Can you return Napa products to any Napa?

Participating NAPA Stores can process returns and exchanges of NAPA Online Reserve Online or Buy Online Pickup in Store purchases with a valid receipt / order confirmation within 30 days of purchase. To find a participating store near you, use our Store Locator.

Do Napa rewards expire?

NAPA Rewards on a Member’s account will expire 90 days from the time they are earned, at the conclusion of the Program or at the sole discretion of NAPA, whichever occurs first. Points expire one year from the time they are earned.

Does NAPA give military discount?

Napa Auto Parts: 10% military discount on auto parts and service at select NAPA locations.

Is NAPA CA Open?

Napa Valley hotels, wineries, restaurants, and activities and are fully open and welcoming guests. Please plan ahead and check in directly with your restaurant, hotel or winery for any changes in hours of operation, reservation policies as well as new precautions.

Where is the NAPA headquarters located?

Atlanta, GA
NAPA Auto Parts/Headquarters

Does Napa back battery?

You can drop off your used car battery at participating collection sites, including NAPA Auto Parts stores. NAPA is part of a recycling program that can recycle your entire battery. Here’s how it works. The battery is taken from NAPA to a recycling facility where it’s ground into pieces.

Does Napa take returns without receipt?

To exchange a product, simply bring it to the original NAPA Auto Parts of purchase within 30 days of purchase, in its original condition and packaging, and with your original purchase receipt. Email confirmation of your online reservation does not qualify as a receipt or a proof of purchase.