How do I get my money back from Global Tel Link?

Will I receive a refund for the remaining funds on the account? Contact the GTL AdvancePay® Service Department and press “0” to speak with a GTL representative to request a refund. GTL strives to process refunds within 30 days (after verifying initial payment method), and typically within 60 days, at the latest.

What is advance pay for GTL?

gTL InMaTE FaMILY PREPaY AdvancePay allows inmates to call your telephone number without the restrictions of standard billing. When an inmate attempts to dial an un-billable number, the inmate is placed on hold and AdvancePay will provide the option to the called party to set up a prepaid account.

How much does GTL cost?

As part of a new six-year contract with Global Tel*Link Corporation (GTL), telephone calls nationwide will cost 2.5 cents per minute, a reduction of 5.1 cents per minute for local calls (same area code) and calls within California, and a reduction of 18.5 cents per minute for telephone calls outside of California.

Does GTL accept prepaid cards?

A: We accept Visa®, MasterCard® and Discover® (including debit and check cards) to set up a prepaid account. Q: wHaT IF THE InMaTE Hangs UP BEFoRE I FInIsH MaKIng THE cREDIT caRD PaYMEnT To sET UP THE PREPaID accoUnT?

wHaT is www GTL net?

GTL, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government, offers visionary solutions that can be configured to support the needs of virtually any agency. We also provide service to the Federal Bureau of Prisons.

What is inmate debit?

Inmate Debit: Debit calling puts the inmate in control of their phone account. They will be able to purchase debit minutes from the commissary, which they can then use to call friends and family members. Inmates have the option of placing collect calls to telephone numbers approved by the correctional facility.

How can I contact Global Tel*Link?

Contact Global Tel Link customer service. You can call Global Tel Link at (888) 222-3081 toll free number, write an email, fill out a contact form on their website www.gtl.net, or write a letter to GTL, 3120 Fairview Park Dr, Suite 300, Falls Church, Virginia, 22042, United States.

What is a Global Tel Link?

Global Tel Link (GTL) GTL or Global Tel Link offers jail phone services for the family and friends of inmates. They can set up an AdvancePay account, which is a prepaid inmate calling account. These accounts can be organized for their existing telephone numbers and can be paid for by credit card or money order.