How hard is it to cancel Proactiv?

Canceling Proactiv is quite inconvenient, especially as the company doesn’t offer an online cancelation form. Sending an email through the contact form is risky, as it may be days until someone notices your request. Calling customer service is also tricky since you don’t know how long you will have to wait on hold.

What happens if you don’t pay Proactiv?

If you fail to timely update your credit card information or fail to timely pay by check, your membership in our Subscription Program may be terminated and your account may be sent for collection.

How do I return my proactive package?

1-800-309-4796. How do I return my products? To return your products, place the merchandise in a box with your original invoice and send it to us. If you don’t have your original invoice, please make sure to include your name and shipping address, as you believe it appeared on the invoice.

How do I cancel Proactiv online?

Cancelling Process Further Shipments from Proactiv?

Visit the Proactiv website.
Log into your Proactiv membership account.
On the top bar, you will see the ‘Chat’ option next to your account.
Click on it and start a live chat with the customer care representative.
Follow the steps to cancel your subscription with Proactiv.

How much is Proactiv monthly?

Start by picking the Proactiv system that’s right for you. Each 3-step system starts at $19.95/month. Our original system, suitable for most skin types. Gentle yet effective, ideal for sensitive skin.

How do I contact proactive customer service?

You can interact with us on Instagram and Facebook ; you can email us at [email protected]; you can reach us via online chat, accessible every day between 8 AM and 10 PM Eastern Time; or you can call our customer service line at (800) 309-4796.

Is proactive money back guarantee?

We promise you a great opportunity to enjoy a lifetime of smooth, clear, healthy-looking skin. If you’re not absolutely delighted with any of our products, for any reason, simply return the container (even if empty) within 60 days of receipt for a refund of your purchase price (less S&H).