Is it normal for my water softener to run when no water is used?

What you describe might be normal if the water softener runs when no water is being used in the house but later stops itself. The water softener itself does not deliver water to your home. That is done by the water pump or incoming water supply.

Can a water softener be disconnected from the brine tank?

The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Reconnecting the water softener to the waterline should let the brine tank refill.

How can I tell if my water softener is stuck in regeneration mode?

You’ll know this by seeing water discharging from the softener drain and by hearing water running through the softener continuously, for more than three hours. Watch out: A water softener that is “stuck in regeneration mode” running continuously In that case, turn off the water softener or put it in bypass and call for repair.

What happens when water softener goes in bypass?

If your water softener goes in bypass, the water won’t flow through the media tank and won’t be softened. Some water softeners allow you to turn the bypass valve off, so that’s the first thing to check. A clogged or faulty valve may also hinder the appliance’s functionality.

What to do if your water softener is not connected?

Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener.