What is StarHub customer service number?

9850 0000
How do I contact StarHub Customer Service? StarHub Prepaid Customer Service can be reached at 9850 0000 (Operating 24 hours).

How can I call StarHub for free?

Simply call 1800-CALL-IDD (1800-225-5433). For existing StarHub customers, sign up here.

Why is my StarHub Internet not working?

Ensure all your devices are powered on. Reboot all devices including the Optical Network Terminal, Router, and Set-top Box. Check that all wires are connected securely to the correct ports (the Fibre Termination Point, Optical Network Terminal, Router, PC/Laptop/TV/Set-top Box).

How do I email StarHub?

For sustainability matters, please contact us at [email protected]. For all other enquiries, please visit our support page. You will find answers to frequently asked questions as well as Customer Service contact information.

How do I send an email to StarHub?

StarHub issues reward points based on payment received. You can use your points to redeem StarHub services, including TV, broadband and mobile. Customers of StarHub postpaid mobile, StarHub TV, MaxOnline, Digital Voice and StarHub IDD are eligible for StarHub Rewards. StarHub Ltd was founded in the year 1998.

What is IDD 008 calls?

IDD 008: StarHub’s IDD 008 (International Direct Dial) is a premium international calling service. There is no setup or subscription fee. Calls are billed according to usage. DD008 Video calls are also available for 3G Mobile users.

Why is the WiFi down?

There are plenty of reasons your Wi-Fi keeps slowing down: signal congestion, router location, firmware issues, hardware limitations or even the physical size of your home. Then again, it could just be your neighbors. They might be using the Internet on your dime, and all you get out of it is slower Internet speeds.

How do I fix StarHub WiFi?

1. Reboot Your Router & Modem

First, unplug both your router and your modem (it should be your Optical Network Terminal) from the power outlet.
Wait at least 30 seconds before you plug in only the modem and power it on.
Now wait at least 60 seconds before doing the same for your router.

Where can I replace my StarHub SIM card?

All SIM card replacement requests should be directed to main StarHub shops in Plaza Singapura, NEX, Jurong Point, and Tampines Mall.

What is the phone number for StarHub customer service?

StarHub Public Hotline Call +65 6873 2828 *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers.

Where can I find a Starhub shop in Singapore?

Find locations of StarHub Exclusive Partners. All StarHub Shops listed below do not process any billing matters. Prepaid de-registration can only be done at Causeway Point, Parkway Parade and Westgate StarHub Shops. For a 1-to-1 StarHub TV+ box exchange, please visit our shops at NEX, Jurong Point, Plaza Singapura or Tampines Mall.

How much does it cost to call StarHub from overseas?

*Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. Find out more. Email your queries to us through our feedback form.

How do I send calls to 2455 from StarHub?

SMS your , bill, and send to 2455 (e.g. S1234567A, bill, 1.12345678) *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in.