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Q&A

Why do sump pumps back up?

Why do sump pumps back up?

A sump pump can clog up in many ways: The pump’s mechanical parts become clogged and dirty over time, especially if the sump sits straight against the bottom of a dirty sump pit where silt typically accumulates. The “float switch,” which turns the pump on and off as the water level changes, can clog or jam.

How long does a backup sump pump last?

Like other appliances and equipment in your home, your sump pump won’t last forever. Averaging about 10 years, you might not notice your sump pump has malfunctioned until it has stopped working. And once it does, water damage to your home and the belongings within it can follow closely behind.

How does a Zoeller backup sump pump work?

Use a Z Control device (purchased separately) to monitor the built-in dry contact alarm and receive text, email, and push notifications. Self testing 12 Volt backup sump pump system. Fully automatic, and industry best performance and efficiency.

Do you need check valve for Zoeller pump?

In a sewage system a check valve is required to prevent the sewage from draining back to the basin. They are usually recommended for all other submersible pump systems, but not required. My automatic pump stops and starts constantly, how can I make the pump run longer?

What is short cycling on a Zoeller pump?

This is called short cycling. It is a function of the basin diameter and the “on/off” pumping range. Since the basin is in the ground it is unlikely that it can be enlarged. If you have an automatic unit which has a self contained float switch the “on/off” pumping range cannot be adjusted.

How do you adjust the float guide on a sump pump?

Shorter tethers and rods work best for lower water levels while higher tethers and rods are better for higher water levels. Electronic float switch adjustment is done by adjusting a screw that changes the settings inside the pump.

Use a Z Control device (purchased separately) to monitor the built-in dry contact alarm and receive text, email, and push notifications. Self testing 12 Volt backup sump pump system. Fully automatic, and industry best performance and efficiency.

What to do if your Zoeller water pump is not working?

Check valve stuck open or defective. Sump pit too small to handle incoming sewage. Level control out of adjustment. Thermal overload tripping. High water in pit. Check pump for clogging, or overload trip. Break up solids and run pump with water running into the pit. Allow level to lower to the pump intake.

This is called short cycling. It is a function of the basin diameter and the “on/off” pumping range. Since the basin is in the ground it is unlikely that it can be enlarged. If you have an automatic unit which has a self contained float switch the “on/off” pumping range cannot be adjusted.

Why does my Zoeller pump make a slamming noise?

This is called “water hammer”, and it is the slamming effect caused when the flow reverses in the discharge pipe after the pump stops. Though it is more annoying than troublesome to your system, you can eliminate this noise by using a different kind of check valve. Check out our Quiet Check Valve.