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Q&A

Why I Cannot reset my password?

Why I Cannot reset my password?

You might be trying to reset the password on an account that belongs to someone else. Make sure you entered the right email address. If you made a typo, try again. Someone might have hijacked your account and added it.

Why can’t I reset my password on facebook?

Go to facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Learn how to reset your password once you get back into your account.

Why am I not receiving my Facebook code?

If you’re not receiving your text message (SMS) verification codes, you may have turned off text messages from Facebook. You can disable text message (SMS) verification codes by clicking or tapping Turn Off next to the mobile phone number you want to stop using.

Why am I being asked to enter my password again whenever I try to access my FB account?

Facebook is asking its users to re-enter their passwords. Ironically, this is happening after users click on a Facebook ad from Facebook itself to help them improve their account security. Facebook often runs an ad (Sponsored Story) on its service called “Account Protection.” You may have seen it before.

Why do I have trouble resetting my Google Account Password?

If you made a typo, try again. Someone might have hijacked your account and added it. If you still have access to one of the options, try using it to reset your password.

What should I do if I forgot my username and password?

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can’t access these recovery options, you can click the link at the bottom of the page to verify your identity. You’ll then be given a series of questions to verify that you own the account.

What happens if there was a problem resetting your PC?

However, if you run into the “There was a problem resetting your PC” error, even resetting requires some troubleshooting. As the error itself suggests, your PC will remain in the same state and the reset won’t be carried out. In worse scenarios, your computer might get stuck in a reset loop, making it impossible to boot your system without errors.

Why do I have to Reset my Password so many times?

An automatic throttling mechanism is used to block users from attempting to reset their passwords too many times in a short period of time. Throttling occurs the following scenarios: The user attempts to validate a phone number five times in one hour.

If you made a typo, try again. Someone might have hijacked your account and added it. If you still have access to one of the options, try using it to reset your password.

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can’t access these recovery options, you can click the link at the bottom of the page to verify your identity. You’ll then be given a series of questions to verify that you own the account.

How to contact your administrator for password reset?

If the user selects “Contact your administrator,” it sends a form email to the administrators requesting a password reset to be performed for that user account. The user never receives the password reset SMS or phone call.