How do I cancel my 30 day rolling contract with O2?

If you decide to leave, you can cancel your contract with us at any time by calling 202, free from your O2 phone, and giving 30 days’ notice.

Can you cancel a phone contract within 30 days?

Your provider has to give you 30 days’ notice if they’re putting up the price of your contract. You have the legal right to cancel the contract within those 30 days without having to pay a fee. Contact the company and say you’re cancelling within the allowed 30 days’ notice of a price increase.

Does 02 have a cooling off period?

We’ll pay you back within 28 days of you returning the product or providing evidence that you tried to return it. If you cancel a credit agreement (like the Device Plan of an O2 Refresh contract) without returning all your equipment you’ll have to pay for the goods in full, straightaway.

Do you have to give notice to cancel O2 contract?

O2 Standard Cancellation With the standard cancellation process, you’ll need to call O2 to tell them you want to end your contract. A 30 day notice period will then apply, over which you’ll need to continue paying your normal monthly line rental.

How do I cancel a 30 day rolling contract?

Positive: Give 30 days’ notice to cancel free of charge By giving just a month’s notice, you’ll be free to leave the network that you’ve joined. And you won’t be charged any fees for breaking your contract (which is what can happen on a longer deal).

Can you cancel a rolling contract?

What exactly do we mean by a ‘rolling contract’? Our one-month rolling contract doesn’t have a specific end date, so it’ll ‘roll on’ unless you tell us you want it to stop. It’s really easy to cancel and all we need is one month’s notice. Just like any Pay Monthly plan, you can pay your bill each month by Direct Debit.

Is it law to have a 14 day cooling-off period?

The statutory minimum for a cooling-off period that a seller must offer you is 14 days. Your consumer right to a cooling-off period for goods and services purchased at a distance comes from the Consumer Contracts Regulations. Cooling-off periods don’t apply to purchases or services bought from a private individual.

Do you always get a 14 day cooling-off period?

You automatically get a 14-day ‘cooling-off period’ when you buy something you haven’t seen in person – unless it’s bespoke or made to measure. The cooling-off period starts the day after you receive your order, and there doesn’t need to be anything wrong with the item for you to get a refund.

What happens when my O2 contract expires?

If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan. If you are on refresh you will stop paying for the phone and just continue with the airtime payment.

How do I cancel my O2 phone insurance?

Hi, As Damien has said contact Customer Services on 202 to cancel 02’s insurance.

What happens if I cancel my O2 contract early?

If you’re inside the minimum term of your contract with O2, you’ll need to pay something called an “early termination charge” (ETC) or “early exit fee”. This will essentially pay off the remainder of your contract.

Will I be charged early termination charges for O2 Refresh?

If you’re on O2 Refresh, you won’t be charged early termination charges for your airtime contract.

How much notice do I have to give to cancel my contract?

There’s no need to give 30 days’ notice to end your contract with a PAC Code. Providing you’re outside the minimum term of your contract, O2 can only charge you up until the date when your PAC Code is used. If you’re inside the minimum term of your contract, early exit fees may still apply.

What happens if I want to cancel my contract early?

If you decide to leave, you can cancel your contract with us at any time by giving us 30 days’ notice. If you cancel before the end of your minimum term, you may be charged early termination charges (as further explained below), including the full balance of any Device Plans.